Delivery & Returns

Delivery and Returns

Hephers Ltd deliver to selected UK locations within a 30 mile radius of PE27 5EB, St Ives. Where a customer resides outside of this postcode radius we recommend contacting the store on 01480 463789 or sales@hephers.co.uk to discuss the delivery options. Prices for all goods do not include delivery unless otherwise stated. All prices quoted include UK VAT at 20% where applicable. We reserve the right to refuse orders. Any return carriage charges will be at the customers cost in the first instance. On inspection, should a product be found to be faulty, then the return carriage costs will be reimbursed. We will gladly exchange products for "non-fault" reasons, but you will be liable for all subsequent carriage charges. All payments must be in UK Sterling.

Delivery Timescales

Hephers Ltd will deliver all purchased goods within a window of 5 days. Hephers Ltd will contact all customers immediately after a sale has been made to confirm the delivery details.

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